Terms and Conditions

Last updated: 24 October 2026

These terms apply to your use of the IDLO website. By using the website you agree to them. If you do not agree, please do not use the website.

About this website

The website gives information about IDLO, our menu, our branches and how to contact us. You cannot place food orders or make payments on this website.

Menu, prices and availability

We try to keep menu items, prices and branch details accurate and up to date. However, dishes, prices, timings and availability can change and may differ between branches or from prices on delivery apps. The price charged at the time of your order applies. Please call us if you need to confirm something before visiting.

If you have a food allergy or dietary requirement, please speak to our staff before ordering. The website does not list ingredients or allergens.

Enquiries

When you send an enquiry, please give accurate details. Sending an enquiry does not create a contract or an obligation on either side. In particular, a franchise enquiry is only the start of a conversation: any franchise arrangement would be subject to a separate written agreement.

Acceptable use

Please don’t misuse the website, for example by sending spam through the forms, attempting to gain unauthorised access, or interfering with its operation.

Intellectual property

The IDLO name, logo, tagline, design, text and images on this website belong to IDLO or are used with permission. You may view and share links to the website for personal use, but you may not copy or reuse its content for commercial purposes without our written permission.

Links to other websites

The website links to third-party services such as Google Maps, Instagram, Facebook, Swiggy and Zomato. We are not responsible for their content, availability or practices.

Liability

The website is provided for general information. To the extent permitted by law, we are not liable for any loss arising from reliance on information on the website or from the website being unavailable. Nothing in these terms limits any rights you have that cannot be limited by law.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they last changed.

Governing law

These terms are governed by the laws of India.

Contact

Questions about these terms? Call +91 70300 75757 or visit ourContact page.