Privacy Policy
Last updated: 24 October 2026
This policy explains what information the IDLO website (“we”, “us”) collects, why, and what we do with it. It covers this website only, not our restaurants or third-party services such as delivery apps.
What we collect
Information you share with us
This website has no forms and does not ask you to enter personal information. If you call us, message us or visit a branch, we receive whatever you choose to share, such as your name and phone number, and use it only to help with your request.
Information collected automatically
Our website is hosted by Cloudflare. Like most hosting providers, Cloudflare processes technical information such as your IP address, browser type and the pages requested, in order to deliver the site and protect it from abuse. We do not use this information to identify you.
We do not use analytics, advertising or tracking tools on this website, and the website does not set its own cookies. If we add analytics in future, we will update this policy first and ask for consent where required.
How we use your information
- to answer your call or message, including franchise enquiries;
- to deliver the website and protect it from abuse.
We do not sell your information or use it for unrelated marketing.
Who processes your information
Cloudflare hosts this website and may process data outside India. Links on this website to Google Maps, Instagram, Facebook, Swiggy or Zomato take you to services with their own privacy policies.
How long we keep it
We keep details from enquiries only for as long as we need them to respond and follow up, unless we need to keep them longer to meet a legal obligation.
Your choices and rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. We aim to handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023. To make a request, contact us using the details below.
Security
The website is served over HTTPS. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you share.
Changes to this policy
We will update this page if the way the website handles information changes, and revise the date above.
Contact
For privacy questions or requests, call +91 70300 75757. Other ways to reach us are on our Contact page.